SDG Enterprise

Case Studies

AI that delivers measurable wins

Each engagement focuses on a clear, quantifiable target. Explore how we move from ideation to adoption with governance at every step.

Highlights

Recent projects

From ticket triage to demand forecasting, see how small teams achieve outsized gains.

Retail & E-commerce

AI Triage for Support Tickets

A retail SME struggling with growing support volume partnered with SDG Enterprise to streamline triage and response workflows.

  • Support queues exceeded SLA targets during seasonal peaks.
  • Manual tagging made analytics and resourcing decisions difficult.
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Retail & E-commerce

Demand Forecasts for a Retail SME

Supply chain volatility drove costly overstocks. SDG Enterprise delivered demand forecasts integrated with existing planning routines.

  • Fragmented sales and inventory data across marketplaces and stores.
  • Static spreadsheets could not react to promotions or regional events.
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Logistics & Supply Chain

Document Q&A for a Logistics Team

Logistics teams needed instant answers from SOPs and manuals. SDG Enterprise delivered a secure knowledge assistant.

  • Complex SOPs were stored across SharePoint and legacy portals.
  • New hires relied on experts for guidance, slowing escalations.
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